Tenant resources
Guides for tenants dealing with disrepair
Practical guides to help tenants understand their rights, deal with housing disrepair and know what steps to take when repairs are being ignored.
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Topics
Tools
These tools help you organise what has happened. They do not provide legal advice or confirm that you have a claim.
Claim Checker
Tell us about your landlord, the problem and what has been done so far.
Ignored Repairs Checker
If you have reported repairs and little has changed.
Evidence Checker
See how complete your records are.
Timeline Builder
Build a chronological record of reports and responses.
Compensation factors
Understand what may be taken into account — not an estimate.
Awaab’s Law checker
Published investigation and repair timeframes for social housing in England.